Privacy Policy

Primex Financial ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website primexfinancial.com and use our financial planning and budgeting services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

We are a data controller under the General Data Protection Regulation (GDPR) and other applicable data protection laws. This policy applies to all individuals whose personal data we process, regardless of their location.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you.

Personal Data

Personally identifiable information may include, but is not limited to:

• Contact Information: First name, last name, email address, phone number.
• Professional Information: Job title, employer, industry, income level (provided voluntarily for budgeting analysis).
• Account Credentials: Username, password (encrypted), and security questions.
• Communication Data: Records of correspondence, support tickets, and inquiries.

Usage Data

When you access our Service, we automatically collect information sent by your web browser. This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. You can learn more about our use of cookies in our Cookie Policy.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Service Provision: To provide, maintain, and improve our financial planning and budget allocation services.
• Communication: To communicate with you regarding updates, security alerts, and support messages.
• Account Management: To create and manage your account, verify your identity, and facilitate transactions.
• Analytics: To monitor usage trends and gather data to assist us in improving the functionality and user experience of our website.
• Compliance: To comply with legal obligations, prevent fraud, and enforce our Terms & Conditions.
• Marketing: With your consent, to send you promotional materials, newsletters, and offers related to financial literacy and products.

3. Legal Basis for Processing

Under the GDPR, we rely on the following legal bases to process your personal data:

• Contract: Processing is necessary for the performance of a contract with you (e.g., providing financial consultation services).
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as maintaining website security, fraud prevention, and direct marketing (subject to your right to object).
• Consent: You have given clear consent for us to process your personal data for a specific purpose (e.g., sending marketing newsletters).
• Legal Obligation: Processing is necessary for us to comply with applicable laws and regulations (e.g., anti-money laundering laws).

4. Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

Service Providers

We may employ third-party companies to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include data hosting, analytics, and email communication providers.

Business Transfers

If Primex Financial is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation.
• Protect and defend the rights or property of Primex Financial.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of users of the Service or the public.

5. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Ireland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Ireland and process it there.

6. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax laws), resolve disputes, and enforce our legal agreements and policies.

7. Your Data Protection Rights

Under the GDPR, you have certain rights regarding your Personal Data. We aim to respond to all legitimate requests within one month.

• Right to Access: The right to request copies of your personal data.
• Right to Rectification: The right to request that we correct any inaccurate or incomplete data.
• Right to Erasure: The right to request the deletion of your personal data, subject to certain conditions.
• Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: The right to object to our processing of your personal data.
• Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

8. Security of Data

We take appropriate technical and organizational measures to protect your Personal Data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include encryption of data in transit and at rest, strict access controls, and regular security audits. However, no method of transmission over the Internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children under 18 without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.